Service terms

Recharge credits

One-time payment · no subscription. Credits never expire. All recharge amounts unlock the same features.

One credit per standard minute, rounded to the nearest integer. Minimum one credit per paid task. 4:20 → 4; 4:30 → 5; 4:30 × 2 → 9.

The server checks the actual duration before processing. Any extra charge requires confirmation.

Free input: MP3 or WAV; credit-funded input also supports FLAC and M4A. Free output: MP3 or 16-bit WAV; credit-funded output also includes FLAC and M4A. Select one export format before processing. Downloading a generated file again is free; other formats are not created automatically.

If upload fails, the upload permission expires, validation fails, a queued task is cancelled, or processing finally fails, the task’s charged credits are returned automatically. Retries and refunds are idempotent. Failed free tasks release the allowance reserved for their original UTC date.

New subscriptions are no longer sold. Existing paid subscription rights remain valid.

User breaches, suspension and termination

Uploading content without the necessary rights, infringing privacy, fraudulent payments, bypassing free-use or rate limits, and abusing accounts, API keys or infrastructure violate these Terms. Depending on severity and repetition, we may issue a warning, limit processing access or quotas, suspend access, or terminate the account. Serious abuse, fraud or an immediate security risk may require action without advance notice. Where lawful and practicable, we will explain the action and how to appeal.

Temporary suspension does not automatically erase legitimately purchased credits. If an account is permanently terminated, unused legitimately purchased Flex credits are reviewed for a refund of the corresponding net purchase price, proportional to the unused purchased balance. Used credits are not refundable solely because an account is terminated; free or promotional credits have no cash value. Credits obtained through fraud, reversed payments or chargebacks may be cancelled to the extent permitted by law. We do not automatically confiscate legitimate unused paid credits as a penalty.

If we end paid access for reasons other than your breach, we will refund legitimate unused prepaid Flex credits and the unused part of the current paid Plus period on a pro-rata basis, and stop future renewals. You may stop using the Service and request account closure or appeal a restriction through Support or support@uvr.online. Refunds and appeals are reviewed manually; approved refunds are arranged through the original payment provider where possible. This section does not limit mandatory consumer rights.